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Understanding the Dynamics of Working Capital and DSO

Written by Kalei White
August 29, 2023

Days Sales Outstanding (DSO) is a key financial metric affecting working capital and cash flow. Optimizing DSO increases better financial health.

Have you ever wondered how your Days Sales Outstanding (DSO) influences your working capital? Or perhaps, how you could tweak this key financial indicator to enhance your company’s cash flow and overall financial health? If so, you’ve come to the right place!

In this article we’re going to help you decipher the relationships between DSO, working capital, cash flow, and accounts receivable. Along the way, we’ll provide you with actionable insights to boost your business operations and profitability.

DSO and working capital aren’t just abstract financial terms; they’re important, practical metrics that, when well understood and optimized, can significantly enhance your business’s financial health. 

And that’s exactly what Trovata aims to help you achieve. With our advanced tools for cash flow forecasting, accounts receivable management, and working capital optimization, we stand by your side to improve your financial health, reduce risk, and increase creditworthiness.


Understanding DSO

To truly harness DSO’s power in working capital management, we need to understand what it entails, how it’s calculated, and what it signifies for your business.DSO is closely related to your company’s payment terms, days payable outstanding (DPO), and the cash conversion cycle (CCC). In a nutshell, it’s the average number of days it takes your company to collect the money it’s owed.

It’s the bridge between your sales on credit and actual cash in the bank!

The magic happens when you start analyzing your DSO in the context of your company’s liquidity, balance sheet, and the role of short-term credit sales in DSO calculation. When you understand the correlation between these elements, you unlock the potential to fine-tune your DSO and improve your working capital management.

To put it in simple terms, what gets measured gets managed. If your DSO is getting longer, it’s likely that you’re going to be experiencing cash flow problems. It’s going to mean more funds tied up in invoices and less working capital available to pay your own obligations.

Keeping a close eye on DSO can help you identify the problems before they have a significant impact on your cash flow, allowing you to put in place measures to improve the metric.

Remember, a well-optimized DSO can also positively impact your cash flow, reduce risk, and increase your business’s creditworthiness. This is where Trovata steps in with its sophisticated tools for cash flow forecasting, accounts receivable management, and working capital optimization.


The Role of DSO in Working Capital Management

At the heart of working capital management is Days Sales Outstanding, often abbreviated as DSO. As mentioned earlier, DSO is the average number of days it takes a company to collect payment after a sale has been made. It’s a crucial measure that plays a pivotal role in how effectively you manage your working capital.

DSO is tied in with other key metrics, such as accounts payable, liabilities, and Days Inventory Outstanding (DIO). These metrics, together with DSO, provide a comprehensive picture of your company’s financial health. In the grand scheme of things, they influence everything from your cash flow to your ability to meet short-term obligations.

After all, it’s all well and good to be making sales, but if you’re not getting paid for then it can quickly mean problems for your company.


DSO and Its Impact on a Company’s Cash Flow

Let’s not forget why we’re all here, to understand the real-life impact of DSO on a company’s cash flow and profitability! DSO isn’t just a number; it’s a lifeline that can either keep your cash flow healthy or cause it to dwindle.

Imagine two scenarios. First, consider a high DSO, where it takes a long time for your company to convert sales into actual cash. This could result in cash flow problems, which might hinder your ability to meet immediate financial obligations. Conversely, a low DSO implies that you’re swiftly collecting payments, keeping the cash flow steady, and bolstering profitability!

The dynamics of trade receivables and incentives for early payments play significant roles in managing your DSO. Incentivizing early payments can be a game-changer, effectively reducing your DSO and boosting cash flow.

For a deeper understanding of these financial dynamics, take a look at our insightful article on cash positioning, which explores various calculation methods, key metrics, and how it relates to forecasting.


The Practical Aspects of DSO Management

Now that we’ve understood the theory, it’s time to roll up our sleeves and get practical. How does one actually manage DSO efficiently?

The process begins with understanding your balance sheet and the elements that contribute to DSO, such as accounts receivable and the terms of credit sales. It’s about identifying where you stand now and where you’d like to be.

Next comes process automation – especially your invoicing process. Timely, accurate invoicing can play a significant role in reducing DSO. These days software is hugely beneficial in this regard, with the ability to easily create auto-generated payment reminders. Remember, improving your DSO is not a solitary endeavor. It often involves multiple teams within your organization. Your CFOs, procurement, and supply chain management teams are all vital cogs in the wheel of effective DSO management.

It might seem like a daunting task, but with Trovata’s tools for cash flow forecasting, accounts receivable management, and working capital optimization, you’ll be armed with all you need to improve your financial health. The power to optimize DSO and working capital is in your hands! Let’s harness it to ensure your company’s financial health thrives.


A DSO Example

As an example of the importance of DSO, let’s consider an auto mechanic called Big Bob’s Auto Repairs. Big Bob has managed to build up an amazing reputation of honesty and high-quality work. Right now, business is booming and they have a waiting list of customers looking to have their cars repaired. That’s great for Bob, because it means that his company’s revenue is growing strongly. On paper, his revenue, gross profit and EBITDA is up month over month and year over year.

But there’s a problem. Bob’s customers are taking a long time to make payment after the work is done. The cars are being repaired and Bob has been sending customers the invoice to be paid with 7 day payment terms.

Unfortunately, many customers are taking far longer to pay than that, and his DSO is over 30 days. It’s causing Bob major headaches and cash flow problems, because he needs to pay his own suppliers and employees every month. His working capital is always under pressure, because he’s always behind on his own payments.

That means he’s paying additional interest to his suppliers and relying on overdrafts and short term credit to pay his staff. Not ideal at all. For a business that is so successful, it’s causing Bob major stress.

So Bob goes through his finances and realizes that it’s his lengthy DSO which is causing the problem. By identifying the issue, Bob is able to implement processes to avoid it. Now, Bob requires a 25% deposit to start work, and then requires full payment from his customers before he releases their vehicle back to them.

With these new measures in place, Bob’s DSO drops to just 2 days, and his cash flow problems disappear.

Eager to learn more about how these different metrics work together? Look no further than our rundown on the most important finance team KPIs, a must-read for any business aiming to refine their financial metrics!


Mastering the Art of Working Capital DSO Management

We’ve journeyed through the realms of DSO, cash flow, and working capital together, uncovering the interconnectedness of these critical aspects of your business’s financial health. Understanding DSO’s role in working capital management and mastering its optimization can make all the difference to your financial performance.

Remember, in the grand scheme of things, the effective management of DSO can prove to be a game-changer. It’s not just about getting the numbers right; it’s about shaping your business strategy to maximize cash flow and minimize risk.

Yet, challenges do exist, particularly when CFOs rely on traditional forecasting methods. It’s time to break the mold, embrace the new, and overcome these roadblocks. Our article on cash flow management dives into these challenges and presents forward-thinking solutions to drive strategic decision-making.

With all this newfound knowledge, you’re well on your way to becoming a master of DSO management. But there’s always more to learn, and we at Trovata can help. Our platform provides tools for effective cash flow forecasting, accounts receivable management, and working capital optimization.

Ready to take the next step? Request a personalized demo today.

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